les questions
Asked, answered.
The basics
What exactly is a "press"?
A press is one named light state: the lamps you chose, at the color and brightness you chose. "Dîner" might be two pendants at candle-warm 55%. Tap it and it happens. It's a moment of your home, not a vendor "scene" buried in settings.
Do I still need the vendor's app?
Once, to set the system up — hubs, firmware and pairing bulbs stay the vendor's job. After you connect that account to Lutin, daily life happens on your board. The vendor app goes back in the drawer.
What happens to my wall switches and dimmers?
They keep working exactly as before — Lutin adds a board, it doesn't take anything away. But you may find, as we did, that you stop programming them, stop feeding them batteries, and just pull up the board instead.
Why not just use Siri / Google / Alexa?
Voice assistants only reach what the vendor exposes to them, per platform, per house — and setup is its own project. Lutin is one calm board for every house and every guest, plus real AI agents that can actually build your setup, not just toggle it.
The household
Do my guests need a Philips Hue account?
No. Nobody but the owner ever touches a vendor account. Guests get an email invite, open the app, and the shared presses are already on their board. Your grandmother will not need a tutorial.
Can everyone have their own presses?
Yes — that's the point. You like 2500 K, dimmed and red at night; someone else likes bright white. Each member makes their own presses, and common rooms carry shared ones everyone can use.
What does "pausing" a member do?
Their access to that house is set aside — nothing switches on by accident while they're away, and nothing is deleted. When they visit again, resume them with one tap and their presses are right where they left them.
We have several houses, with different vendors. Does that work?
That's exactly what Lutin is for. Each house connects its own system; you switch houses like tabs, and everything behaves the same. And when the kids grow up and get their own place, they add a new home to the same account — keeping their favorite presses at yours.
AI agents
Which agents work with Lutin?
Any MCP-capable agent — Hermes, OpenClaw, Claude, and others. If your assistant speaks MCP, it can knock. See the Agents page for the two-line setup.
Can an agent turn my lights on at 3 a.m.?
Only if you gave it Manage access — and agents only act when you ask them to. You choose the access level at pairing, see every connected agent in Settings, and can revoke any of them anytime. Use agents can view the home and press existing saved buttons, but cannot directly set arbitrary lights or change setup.
Do I paste an API key somewhere?
Never. The agent requests access, you approve it in the app with a visible pair code. No passwords, sign-in codes, keys or tokens ever belong in a chat window.
Devices & vendors
Which vendors work today?
Philips Hue, over the official Signify remote API. LIFX, Govee and others are next — same board, same presses. Longer term, maybe more than lights, with the same no-fluff rule.
What devices does the app run on?
Any modern browser — phone, tablet, desktop. It's a small PWA: install it to your home screen or dock in seconds, no app store involved.
What if a lamp is unplugged or unreachable?
Its presses dim on the board and tell you why when tapped — no silent failures, no mystery. Plug the lamp back in and everything wakes up.
Price & privacy
Who pays, and how much?
The owner of a house pays $5/month for that house — free for the first 14 days, no card. Members, family and guests never pay anything, ever. Cancel in one click; payments are handled by Stripe.
I own two houses — two subscriptions?
Yes — each house you own carries its own small subscription, on one bill. Houses where you're a member cost you nothing; their owner carries them.
What do you do with my data?
Nothing clever. Your homes and presses are private to your household; there are no ads and no data selling — the subscription is the whole business model. Sign-in is a one-time email code; there are no passwords to leak.